Store Policy
As KWS is close to our hearts we want to ensure that all policies, terms, and conditions are clearly set to optimize customers' experience.
Return, Exchange, Shipping & Coaching Policies
Shipping
Due to the ongoing issues with COVID-19 the safety of our customers is a priority and all the necessary precautions are being put in place. Items are processed in 3-5 days, shipping up to 7 days.
Return & Refunds
Due to COVID-19, no return is issued.
Please contact us if you receive a defective item
within 15 days.
Past that date, it will no longer be considered.
Exchange
Due to COVID-19, no exchange is issued.
Please contact us if you receive a defective item within 15 days. Past that date,
it will no longer be considered.
Coaching
Disclaimer:
Life coaching is not therapy, no diagnosis or treatment is issued.
Canceling Policy:
No Refund Issued on no shows
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KWS COACHING SERVICES DISCLAIMER
The life coaching and business brand coaching services provided by Tynique Kelly dba Keep Winning Sis, LLC are intended to support, guide, and empower clients through personal growth, mindset development, and business clarity. However, all coaching conversations, materials, and recommendations are for informational, motivational, and educational purposes only.
Keep Winning Sis, LLC does not guarantee specific results or outcomes, and does not make decisions on behalf of clients. The success of any action taken based on coaching sessions depends on a variety of personal and external factors, including the client’s own effort, consistency, mindset, and circumstances.
By participating in coaching services, the client acknowledges that:
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They are solely responsible for their own decisions, actions, and results.
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Coaching is not therapy, legal, financial, or medical advice.
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Any business or personal decisions made following coaching sessions are at their own discretion and risk.
Tynique Kelly and Keep Winning Sis, LLC are not liable for any outcomes—positive or negative—that may arise as a result of applying coaching advice or recommendations.
By engaging in these services, the client agrees to release and hold harmless Tynique Kelly and Keep Winning Sis, LLC from any and all liability, claims, or demands arising out of or related to the services provided.